Shipping and returns

Shipping & Returns

We work with trusted suppliers to bring you quality jewelry at fair prices, which means your order is shipped directly from our fulfillment partners.

Shipping times typically range from 7 to 20 business days depending on your location. You’ll receive tracking information as soon as your order is on its way so you can follow it every step of the journey.

Because each piece is shipped directly from our partners, returns are handled a bit differently than traditional stores. If your item arrives damaged, incorrect, or not as expected, please contact us within 7 days of delivery and we’ll make it right with a replacement or refund.

We’re here to make sure you’re happy with your GioMia experience.